Terms and Conditions

Welcome to Appoint Me Ltd. You may use our services through our website www.appointme.today (“Website”) or our mobile application (Launching soon) Our Website and App has been created to provide information about our company and services to the visitors and user of services, whether accessible to you via web, mobile App or other platform (our services, together with the Site, are the "Services") For the purpose of these Terms of Use, the term 'AppointMe' or 'Us' or 'We' refers to Appoint Me Ltd. The term 'You' refers to the user or viewer of our Website and/or App. When You use any of the Services provided by Us, including but not limited to, Electrical, Plumbing, Housemaid, Health etc, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of these Terms of Use. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use our platforms. In the event of a conflict or inconsistency between any provision of the terms and conditions mentioned herein with those of the particular service, the provisions of the terms and conditions applicable to such specific Services shall prevail.

Acceptance of Terms
  • These Terms of Use set forth legally binding terms for your use of our Platforms. By using, visit, accessing our platforms, you agree to be bound by this Terms of Use, whether you are a “Visitor” (which means that you simply browse our Platforms) or you are a “Subscriber” (which means that you have registered with AppointMe as a user). If you do not accept the Terms of Use, you should leave the Website and/or AppointMe App and discontinue use of the Service immediately.
  • We may modify these Terms from time to time, and such modification shall be effective upon its posting on our platforms. You agree to be bound by any modification to this Agreement when you use our Website and App after any such modification is posted; it is therefore important that you review the Terms of Use regularly.
General Registration Requirements

  • In consideration of your use of our platforms, you represent that you are of legal age (18 years and above) to form a binding contract and are not a person barred from receiving services under any law in force in Bangladesh or other applicable jurisdiction. You also agree to:

    • Provide true, accurate, current and complete information about yourself while registering on our Website and App to avail the Services.
    • Maintain and promptly update your Registration Data to keep it true, accurate, current and complete.

  • If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, We reserve the right to suspend or terminate your account and refuse any and all current or future use of our Website and App(or any portion thereof) at any time. AppointMe will not be liable for any act or omission arising from the inaccurate information provided by You to Us. You may access our Website and App as available:

    • for your information and personal use;
    • as intended through the normal functionality of AppointMe.

  • You will be required to enter a valid phone number while registering on our Website and App as a subscriber. By registering your phone number with us, you consent to be contacted by us via phone calls and/or SMS notifications, in case of any subscription/service updates. If we do so, each communication we send you will contain instructions permitting you to "opt-out" of receiving future communications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below. If you are registered with the DND National registry you may not receive any promotional messages from us.

Subscriber Account, Password and Security

  • If you register on AppointMe, you will be required to choose a password and user name. You are responsible for maintaining the confidentiality of your password and account information, and are fully responsible for all activities that occur under your password or account. You agree to:

    • immediately notify AppointMe of any unauthorized use of your password or account or any other breach of security, and
    • ensure that you log out from your account at the end of each session;
    • never use any other Subscriber’s account without prior authorization from AppointMe

  • AppointMe will not be liable for any loss or damage arising from your failure to comply with this Agreement.

User Information
  • AppointMe’s unique business model provides You with location based service providers in a short span of time. To facilitate this, You hereby authorise AppointMe to use the location based information provided by any of the telecommunication companies when You use the mobile phone to make a booking. The location based information will be used only to facilitate and improve services for You.
  • If You use the Website or the App, You agree that information about Your use of the AppointMe Website and App through Your mobile telecommunication device may be communicated to us, and we may obtain information about Your mobile carrier, Your mobile device, or Your physical location. By accessing the App or Website using a mobile telecommunication device, You represent that to the extent You import any of Your AppointMe data to Your mobile telecommunication device that You have authority to share the transferred data with Your mobile carrier or other access provider. In the event You change or deactivate Your mobile account, You must promptly update Your AppointMe account information to ensure that Your messages are not sent to the person that acquires Your old number and failure to do so is Your responsibility. You acknowledge that You are responsible for all charges and necessary permissions related to accessing the App through Your mobile access provider. Therefore, You should check with Your provider to find out if our Website and App are available and the terms for these services for Your specific mobile devices.
  • AppointMe reserves the right to collect user data including name, contact information and other details to facilitate the Services or use of its App to avail Services.
  • Compilation of user accounts and user accounts bearing contact number and e-mail addresses are owned by AppointMe.
  • In the case where the system is unable to establish unique identity of the user against a valid mobile number or e-mail address, the account shall be indefinitely suspended. AppointMe reserves the full discretion to suspend a user's account in the above event and does not have the liability to share any account information whatsoever.
  • We may record your telephone calls to our call centres or to Us.
Termination or Suspension
  • You agree that AppointMe may at any time terminate your access to the App or Website or restrict or suspend your access to all or any part of the Website or the App at any time, for any or no reason, with or without prior notice, and without liability.
  • AppointMe shall be entitled at any time without giving any reason to terminate the booking of services done by You.
Preservation / Disclosure
  • You acknowledge, consent and agree that AppointMe may access, preserve and disclose your account information and content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to:
    • comply with legal process nationally or internationally;
    • enforce these Terms of Use;
    • respond to claims that any Content violates the rights of third parties;
    • respond to your requests for customer service;
    • protect the rights, property or personal safety of AppointMe, its subscribers and the public; or
    • pursuant to the terms of the Privacy Policy.
Security Components
  • You understand that our Website and App and software embodied within the Website and App may include security components that permit digital materials to be protected, and that use of these materials is subject to usage rules set by AppointMe and/or content providers who provide content to AppointMe. You may not attempt to override, disable, circumvent or otherwise interfere with any such security components and usage rules embedded in our platforms.
AppointMe and Third Parties
  • You may be able to access links to third party sites from the App or Website. Third parties could be advertisers, affiliate partners, strategic partners, or others. AppointMe expressly disclaims all responsibilities for such third party links. We do not warrant the products or offerings of, any of these businesses or individuals, or the accuracy of the content of their websites. AppointMe does not assume any responsibility or liability for the actions, product, and content of any such Third Party websites. Before you use any Third Party websites, you should review the applicable terms of use and policies for such Websites. If you decide to access any such linked Website, you do so at your own risk.
Compliance with Applicable Law
  • You agree that You shall not use the App and Website in order to host, display, upload, modify, publish, transmit, update, distribute, share, store or destroy material, including without limitation AppointMe Content:
    • in violation of any applicable law or regulation,
    • in a manner that will infringe the copyright, trademark, trade secret or other intellectual property or proprietary rights of others or violate the privacy, publicity or other personal rights of others,
    • that belongs to another person and to which the user does not have any right to,
    • that is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, threatening, abusive or hateful or racially, ethnically objectionable, disparaging, relating encouraging money laundering or gambling or otherwise unlawful in any manner whatsoever,
    • harm minors in any way,
    • deceives or misleads the addressee about the origin of such message or communicates any information which is grossly offensive or menacing in nature,
    • impersonate another person or entity,
    • contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of AppointMe’s computer systems or site or our users, customer’s computer systems or site,
    • threatens the unity, integrity, defense, security or sovereignty of Bangladesh, friendly relations with foreign states or of public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or insulting any other nation.
Privacy Policy
  • We view protection of your privacy as a very important principle. We understand clearly that you and your personal information is one of our most important assets
Intellectual Property Rights
  • The AppointMe App and the Website are owned by Appoint Me Ltd.. Appoint Me Ltd. is the sole owner of the App, Website and all software created to provide You with the Services. AppointMe provides You with a single limited license to download, use and access the App/Website on Your mobile telephone devices for the limited purpose of using the Services. The license is specifically personal, non-transferable, and non-exclusive. All content on the App or the Website, which is including, but not limited to, designs, text, graphics, images, video, information, logos, button icons, software, audio files and any other content (“Content”) are the exclusive and sole property of AppointMe. You may not copy, reproduce or use such Content without due attribution of ownership to AppointMe. All icons and logos are trademarks of and proprietary to AppointMe. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.
  • All Content is the exclusive copyright of AppointMe or its licensors, except the Third Party Content and link to third party website. Systematic retrieval of AppointMe Content to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from AppointMe is prohibited. In addition, use of the Content for any purpose not expressly permitted by AppointMe in this Agreement is prohibited and may invite legal action.
Disclaimer of Warranties and Liability
  • All the material and products on our Website and App, (including but not limited to software) and services, included on or otherwise made available to you through our Website and App are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, AppointMe does not warrant that:
    • This Website will be constantly available, or available at all; or
    • The information on this Website is complete, true, accurate or non-misleading;
    • That the Services will meet the customer’s requirements.
  • AppointMe will not be liable to you in any way or in relation to the Contents of, or use of, or otherwise in connection with its Website and App. AppointMe does not warrant that this Website or the App; information, Content, materials, product or services included on or otherwise made available to you through its Website and App; the servers; or electronic communication sent from us are free of viruses or other harmful components.
  • AppointMe shall not be liable for any conduct or behaviour or actions of service providers. However, AppointMe encourages you to notify us of any complaints that you may have against the service provider who has provided You with services on behalf of AppointMe
  • You agree and acknowledge that the use of the Services offered by AppointMe is at Your sole risk and that AppointMe disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes are excluded to the fullest extent permitted by law.
  • AppointMe will not be liable for any damages of any kind arising from the use of the Service offered by the Company, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
  • SUBJECT TO APPLICABLE LAWS, IN NO EVENT WILL AppointMe OR ITS AFFILIATES' AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE SERVICES EXCEED THE PAYMENTS ACTUALLY RECEIVED AND RETAINED BY AppointMe FROM YOU FOR THE PAID SERVICES LIABILITY FOR ANY AND ALL CAUSES OF ACTION BROUGHT BY YOU OR YOUR AGENTS.
Indemnity
  • You agree to defend, indemnify and hold harmless AppointMe, its subsidiaries, affiliates, subcontractors, officers, directors, employees, consultants, representatives and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees and costs) arising from:
    • your use of and access to our Platforms;
    • your violation of any term of this Agreement;
    • your violation of any third party right, including without limitation any copyright, property, or privacy right.
With whom your Personal Information is shared?
  • When you order services through us, we must provide certain of your Personal Information to the third party or vendors to enable the successful fulfilment of your service. However, we do not sell or rent individual customer names or other Personal Information to third parties except sharing of such information with our service providers who are engaged by us for providing various promotional and other benefits to our customers from time to time basis their booking history with us. We use non - personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behaviour of our customers and visitors, and by measuring demographics and interests regarding specific areas of the website, mobile site and mobile app. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential Business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their websites.
Appliances
  • Warranty/guarantee on spare parts would be as described on the materials' bill. Please insist for a material bill from our Expert in case he is procuring the materials for you.
  • Any appliance which is repairable would be insured only upto the repair amount or the amount mentioned above or the depreciated value'.
  • We do not undertake any repairs related to the printed circuit board (PCB) neither will we be able to provide any warranty for the same.
  • We strongly discourage any direct contact with our Expert regarding a job booked through us, as in such cases AppointMe has no control over the situation or condition. All warranty and service assurance offered by AppointMe, in such case, stands null & void.
  • If you do have any complaints, suggestions or feedback with regard to the service quality, or our service provider, pricing etc. please report it to our Customer Support Desk at 01972-776468. It is advisable to do this within 24hrs of your service.
Plumbing
  • Warranty/guarantee on spare parts would be as described on the materials' bill. Please insist for a material bill from our AppointMe Expert in case he is procuring the materials for you.
    • We provide a 7-day warranty on all repairs (spares excluded)
    • We strongly discourage any direct contact with our AppointMe Expert regarding a job booked through us, as in such cases AppointMe has no control over the situation or condition. All warranty and service assurance offered by AppointMe, in such case, stands null & void.
Electrical
  • Warranty/guarantee on spare parts would be as described on the materials' bill. Please insist for a material bill from our AppointMe Expert in case he is procuring the materials for you.
    • We provide a 7-day warranty on all repairs and 30 days warranty on all installation (spares excluded)
    • We strongly discourage any direct contact with our AppointMe Expert regarding a job booked through us, as in such cases AppointMe has no control over the situation or condition. All warranty and service assurance offered by AppointMe, in such case, stands null & void.
Housemaid
  • We strongly discourage any direct contact with our AppointMe Expert regarding a job booked through us, as in such cases AppointMe has no control over the situation or condition. All warranty and service assurance offered by AppointMe, in such case, stands null & void.
    • Our Housemaid service hour is from 8:00 AM to 9:00 PM. Our Housemaids has to leave your premises before 9:00 PM.
    • In case of any doubt, you can search the Housemaids. But the searching activity has to be done by a female only.
    • In case of any loss or damage, You have to notify within 24 hours of your service end time.
Nurses
  • We strongly discourage any direct contact with our AppointMe Expert regarding a job booked through us, as in such cases AppointMe has no control over the situation or condition. All warranty and service assurance offered by AppointMe, in such case, stands null & void.
    • All the nursing activities has to be done by the Doctor’s prescription.
    • All the material such as Cannula, Saline etc. should be provided by the customers.
Doctors
  • We strongly discourage any direct contact with our AppointMe Expert regarding a job booked through us, as in such cases AppointMe has no control over the situation or condition. All warranty and service assurance offered by AppointMe, in such case, stands null & void.
    • All the Doctors has to be BM&DC registered Doctors. If you have any doubt, you can ask the Doctors for their BM&DC Registration number and search in http://bmdc.org.bd/doctors-info/, However we verify each Doctors with their registration number
About Us

AppointMe is an On Demand In-Home Service marketplace and you can appoint our listed service partners when you are in need.

You can request via our website or call
01972 776 468(Appoint)

Information
Contact Us
  • +880 1972 776 468
  • info@appointme.today
  • Sector 12, Road 5, House 70, Uttara, Dhaka- 1230